Why Families Trust Prestige Care Connect

CQC Registered

Registered with the Care Quality Commission to provide personal care.

View our CQC profile ›

Nurse-Led Oversight

Professional assessment, care planning and ongoing review by a Registered Nurse.

20+ Years’ Healthcare Experience

Leadership informed by more than 20 years of nursing and healthcare experience.

Local Dartford Provider

Supporting families across Dartford, North Kent and surrounding areas.

DBS-Checked Carers

Safer recruitment, DBS checks, references and training aligned to the Care Certificate.

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Helping People Stay Independent At Home For Longer

At Prestige Care Connect, we believe good care should support independence, not replace it. Our nurse-led home care is designed to help people remain safe, confident and in control of their daily lives while receiving the support they need.

Many families contact us when they notice small changes such as increased forgetfulness, reduced mobility, falls concerns, medication difficulties, growing carer strain or a decline in confidence following illness or hospital discharge.

By recognising concerns early and providing the right support at the right time, we help people remain safe, well and independent at home for as long as possible.

Families choose us because they want regulated care with clear accountability, not informal support.

our services

Home Care Services Across Dartford & North Kent

Support in your home, made simple because care should feel comfortable. With a carefully matched carer, you’ll have safety, companionship, and peace of mind every day.

We know every condition is unique—our care is tailored to provide the right balance of support, dignity, and independence.

We make daily life safer, easier, and more comfortable—through personal care, medication support, companionship, and help around the home.

We’re here when you need us—whether for urgent care or long-term support. Urgent starts are subject to assessment and availability.

WHO WE SUPPORT?

Clear, Inclusive, and Led by Individual Needs

At Prestige Care Connect, we support adults with a wide range of care needs — from short-term support during times of change, to ongoing care for long-term or complex conditions.

We do not believe in “one-size-fits-all” care.
Support is always shaped around the individual, their routines, preferences, and what matters most to them.

20 + Years

Prestige Care Connect is led by a qualified nurse with over 20 years of healthcare expertise.

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Who Our Care Is For?

We support:

  • Older adults (65+) who wish to remain safely and comfortably at home
  • Adults aged 18–64 living with disabilities, long-term conditions, or additional support needs
  • People living with dementia or memory loss, at any stage
  • Individuals with physical disabilities or reduced mobility
  • People with sensory impairments (visual, hearing, or dual sensory loss)
  • Adults with autism or learning disabilities who benefit from structured, respectful, person-centred support
  • Individuals recovering after illness, surgery, or hospital discharge

People requiring palliative or end-of-life care, focused on comfort, dignity, and humanity

Who We Also Support?

Care is never just about one person. We also support:

  • Families and informal carers who need reassurance, guidance, or respite
  • People experiencing sudden changes in health or circumstances who need care put in place calmly and safely
  • Individuals with multiple or overlapping conditions who don’t fit neatly into a single category

If you’re unsure whether your situation “fits”, that’s exactly why we take time to listen before offering advice.

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What This Means in Practice

Supporting someone properly means:

  • Taking time to understand routines, preferences, and communication needs
  • Recognising risks early and responding calmly
  • Adjusting care as needs change
  • Working in partnership with families and professionals where appropriate
  • Providing care that feels respectful, steady, and reassuring
Who We Are

WHY NURSE-LED CARE MAKES A REAL DIFFERENCE

Many care providers focus on rota coverage. We focus on clinical oversight, risk awareness, and continuity. Our nurse-led approach ensures:

  • Care plans are professionally assessed and reviewed
  • Early signs of deterioration are recognised
  • Medication support is managed safely
  • Families know who is responsible for decisions

This matters when:

  • Health becomes unpredictable
  • Needs increase
  • Risks emerge
  • Families need reassurance, not guesswork

Care is not just delivered, it is overseen. 

When Care Is Needed, Speak to a Nurse, Not a Call Centre

Olayinka Ogunnusi, Registered Nurse and Registered Manager
Meet Our Registered Manager

Professional Leadership. Personal Care.

Olayinka Ogunnusi

Registered Nurse · Founder & CQC Registered Manager · 20+ years in nursing and healthcare

Prestige Care Connect is founded and led by Olayinka Ogunnusi, a Registered Nurse with more than 20 years of nursing and healthcare experience. As the service’s CQC Registered Manager, she is personally accountable for the quality and safety of the care we provide.

What “nurse-led” means in practice. Olayinka:

  • Oversees every assessment and care plan
  • Leads carer training, supervision and quality checks
  • Sets clear escalation steps when someone’s health changes
  • Is a named, visible point of contact for families and professionals

“Families deserve to know that someone qualified is overseeing care. My role is to make sure care is safe, dignified, and never left to chance.”

HOW WE START CARE

Clear, Calm, and Reassuring from the First Conversation

We understand that contacting a care provider can feel overwhelming, especially when care is needed urgently or emotions are running high. Our process is designed to be clear, supportive, and pressure-free, guiding you step by step.

1

Speak To A Care Professional

Call or request a call back
Your first conversation is with a care professional, not a call centre. We take time to listen, understand your situation, and answer questions honestly. There is no obligation and no pressure.

2

Nurse-Led Assessment

Understanding needs properly
We arrange a free, no-obligation assessment, led with professional oversight, to understand:

  • Health and care needs
  • Daily routines and preferences
  • Safety and risk considerations
  • What matters most to you and your family

This ensures care is personalised, realistic, and safe.

3

Personalised Care Plan

Care built around the individual
We create a care plan that:

  • Reflects assessed needs
  • Promotes independence and dignity
  • Includes clear routines and expectations
  • Adapts as needs change

Families are involved and informed throughout.

4

Care Begins

Consistent, compassionate support
Care is delivered by trained carers, supported by nurse-led oversight.
We prioritise:

  • Consistency of carers
  • Clear communication
  • Ongoing monitoring and review

Whether care is urgent, short-term, or long-term, we remain involved and responsive.

5

Ongoing Review & Support

Care that evolves
Needs change, and so does care. We review regularly, respond to concerns, and adjust support to ensure care remains appropriate and safe.

A Conversation, Not a Commitment. You don’t have to decide everything today. We are here to guide you calmly and professionally.

Request a confidential, no-obligation discussion

See What Families Say About Us

Read our Google reviews or share your experience.

what they say ?

What Families Say About Prestige Care Connect

We don’t rush decisions. We don’t force packages. We focus on what is right for the person.

Your Most Important Questions Answered

How quickly can you start care?

Emergency care may be arranged same-day or next-day subject to assessment and availability. Planned care begins after assessment and care planning.

Urgent care support is subject to assessment, staffing availability and suitability. In a medical emergency, always call 999.

Yes — we offer a confidential, no-obligation assessment to understand needs properly before confirming support.

Dartford, Gravesham, Bexley, North Kent and surrounding areas subject to staff availability.

Emergency, long-term, live-in, visiting, respite, reablement/hospital discharge, and palliative/end-of-life care, plus condition-led support for dementia, autism/learning disabilities, physical disability, sensory impairment, and complex needs.

Yes — medication support is provided as prompts, assistance, or administration as assessed and agreed within the care plan, with safe recording and escalation.

Yes — dementia care is structured, routine-led, and continuity-focused, with nurse-led oversight and clear risk management.

Yes — support is routine-based, communication-aware, respectful, and designed to reduce distress and maintain stability.

 Visit length depends on need and is agreed in the care plan. We do not promote rushed care.

Yes. Needs change, and care can adapt. We review and adjust safely to avoid crisis.

Rates depend on complexity, frequency, and travel. Private/self-funded care is available. Direct Payments supported. Local Authority/NHS pathways supported where applicable. Pricing is confirmed after assessment.

Care arrangements can be reviewed or adjusted. We keep communication clear and plan changes safely.

We keep communication clear and professional, and escalate concerns when needs change. The level of family updates is agreed as part of care planning.

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Guidance for Families Considering Care

20+

Years of Expertise

Carer assisting elderly person at home.
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Speak

To a Nurse Now

A Reassuring Note for Families

If you’re feeling unsure, overwhelmed, or worried about whether care is needed — you’re not alone.

You don’t need to have everything figured out before you speak to us. A conversation can simply be a chance to talk things through and understand your options.

Talk to us about your situation. Request a confidential, no-obligation discussion.

If you’re feeling overwhelmed, unsure where to start, or worried about making the wrong decision — you are not alone.

We will:

  • Listen first
  • Explain options clearly
  • Tell you honestly what support is appropriate
  • Never pressure you to commit

Many families call us before they’ve decided on care — that’s okay.

Call Now: 07399 315 159